I didn't even know you can hire people efficiently in a way that allows you to dial them into the culture of the company.
–James P. Friel
Dear Fellow Business Owner,
How Much Does A Bad Hire Cost You?
Do you know how much it costs you when you hire the wrong person? Think of your worst employee and all the costs he or she incurs for you. These can work out to between four and 14 times their salary. Take these scenarios. Do any of them sound familiar?
If you have a sales person who is not selling what they should be, you are losing sales. If you have a customer service person who is not upselling effectively or just isn’t doing their job very well, you are losing sales.
When your employees make mistakes you risk losing customers. Customers can just go elsewhere because they don’t like dealing with your company any more, but never tell you why.
Even small mistakes cost wasted time. Just imagine a warehouse person who packs the wrong item or puts the wrong label on a product. The cost includes replacing the item, rectifying stock figures and not being able to deliver to another customer.
Upsetting Other Staff Members
This can be one of the biggest costs of hiring the wrong person. One of our clients lost three other staff as a result of one bad hire.
Your Time and The Time of Your Colleagues
After I finally got rid of one of the worst hiring mistakes I ever made in my own company, I found I had been losing a day each week, because the individual who had gone had taken up so much of my time.
Hidden Mistakes That Come Back To Bite You
One of our clients was still finding costly mistakes made by an employee they fired more than two years after he had gone.
If you’ve been in business for any length of time you’ll know how incredibly painful it can be to spend hours placing an advertisement, sorting through countless resumes and then only to hire a person who at best creates more work for you. Hiring can be time-consuming work that takes you away from your business.
Allow me to introduce myself...
I’m Nancy Slessenger, owner of Vinehouse Hiring. I have been helping people just like you to hire new employees and avoid making costly mistakes for the last thirty years. Over the course of that time I have developed a proven process that:
- Cuts time
- Ensures you only see quality candidates
- Takes your success rate through the roof
These customers have been using our using our "Done For You" service where we do as much of the work for you as possible. However, it is very expensive. It’s a fixed price fee (not a percentage of salary), and while it’s usually less than an agency fee, it is expensive. The clients who use this service find that it’s worth every penny, but it's definitely NOT for everyone. (If you would like to talk to us about the Done For You service, go here.)
It’s a small percentage of how much it would cost you if you get it wrong. Even going by the lowest estimates of four time the salary, at £11,000 + VAT or $15,000 or it’s less than 10% of the cost based even on a low salary.
I'm here to tell you that you can now do it yourself too. I have now documented my entire process in a new resource center.
Recently I was offering a workshop for singers in London and was looking to hire an accompanist at the last minute. I contacted the Royal College of Music and they sent the job description to their pool of accompanists. Eventually I ended up with several qualified candidates and was at a loss about who to choose. Since the workshop was only days away, I called Nancy in a panic. She calmed me down and helped me come up with several key questions to help identify the best person for the job. I did exactly what Nancy said and the candidate I went with worked out perfectly. If she was that helpful for a one-off job like this, I can only imagine how indispensable she will be for much bigger jobs. I will definitely be using Nancy and Vinehouse for all my future hiring needs!Peter Jacobson, Director of Total Vocal Freedom
Don't need the "Done For You" service?
Because not everyone wants to use our full “Done For You” hiring service, I wanted to make our system available to everyone, so I’d like to introduce you to our Hiring Resource Center. If you want the tools, skills and support to find a perfect new employee whenever you need one, then this site will show you how. Here's the deal: I've created a hiring resource center called:
With information in this toolkit you will be able to:
- Get the people you need
- Hire more quickly
- Spend much less of your time hiring
- Increase your hiring success rate
- Spend more time on your business
“Pain-Free Hiring” is a site stuffed with a mixture of videos of me explaining what to do for each key area, teaching, instruction, examples and downloads that you can use to hire and recruit the great people you need into your business.
I share examples with you of what worked and what didn’t work… so you will be able to use that in your company. You will get successful advertisements and new ideas as we come up with them, and I analyse why they worked (and of course, what doesn’t work).
You’ll find templates and examples already there and there will be many more to come.
And you get support - you get membership of our private members only Facebook group where can ask any questions you like and you can come to our monthly webmeets where you can get all the advice and help you need.
"Is it right for me?"
This valuable resource is not for everyone. It’s only for you if you are committed to getting the right people in your company and prepared to put in a little effort to making it successful.
If you have what it takes and that is your goal, I'll share everything I have with you and show you all I know about finding your perfect new employee almost every time you post an ad….
The site is designed to make it as easy as possible for you to achieve one objective:
Find your ideal new employee.
I want you to be able to immediately USE the information and so I've made it full of clear, easy to use tools and techniques.
I have no doubt that you'll make your joining fee pay back in spades.
If you do it right you should get at least an 82% success rate (as compared with the average of 30%). By that I mean that 82% or more of the people you hire should end up doing a great job. And quite frankly, we know that most of the time when it doesn’t work, it’s because the process wasn’t followed properly, so as long as you follow the instructions it should work for you.
Benefits of Joining
Here are some valuable perks you get when subscribing:
- If you can’t find what you need on the site, you can contact us and we will find it and help you. It’s all included.
- Access to our experts – you can ask them questions and get their help.
- Access to our members-only Facebook group and webmeets where you can ask any questions you like and get answers and I will share with you the latest tips.
We want your new hires to do a great job once they join you so you get hard copies of my best-selling booklets:
- How to Write Objectives That Work
- Feedback for the Faint-Hearted
- Praise and the Appraisal
- The Quick Guide to Dealing with Difficult People
These physical quick reference guides are mailed directly to you via old-fashioned snail mail.
Here’s what you will find in the Pain-Free Hiring resource site...
A simple step that will identify candidates who are great in the interview but turn out to be useless in the job
We’ve all been there and done this; hired someone who was great in the interview and turned out to be a BIG MISTAKE. Use just this simple step to eliminate that problem.
How to become a really good interviewer
This bit is not a 5 minute quick fix, though, you do have to do your homework. But don’t worry, I’ll show you how.
Membership of our private Facebook group
You can get support and help here from us and discuss issues with fellow members.
A short cut to defining the purpose of the job and the job goals
If you get this bit right it will make a huge difference to your end result. You’ll find a really easy way to do it as a member. You will be able to use the objectives in your advertisement and when your new employee starts. I share my simple quick tools with you, they look really simple but they took me 20 years to develop.
Why your Job Description should be different from your advertisement
Ever noticed how most people think the Job Description and advertisement are the same thing? Well, they aren’t. Just this secret alone will make a huge difference to the candidates you attract.
How to prepare quickly and easily for the whole process
Most people don’t bother with this and that’s why they end up hiring the wrong people. But this will give you a FAR better result and much more easily too.
How to design tasks for your candidates that will really identify the good ones
We’ve done loads of these, so we know what works and what doesn’t work. Much of what we do now comes from research I did years ago on tasks that were giving us completely the opposite information from what we needed. We’ll make sure you don’t do that.
The unknown secret core of your whole process
This is vital and is the core of your whole campaign but most people don’t realise that or even create one. You’ll soon see why this is so powerful and wonder how you ever managed without it.
How to define the skills you need
No more writing “great communication skills” or other totally useless definitions. You’ll find out how to be much more specific. This will make a massive difference when it comes to getting the right candidates and identifying the best candidates.
Why you should do research and what to include in your research
Most of your competitors won’t be doing this and it will give you a great edge in finding your candidates.
A blank person specification to download
This will save you time – all you will have to do is fill it in. But don’t worry, you’ll find out how AND you’ll get a completed one to download so you can see what to do.
How to find the correct job title, not the one no one is searching for
This is so much more important than you might think. It may be you love the job title you are using and it works in your company, but if no one else uses it, you won't get any candidates searching for it, so no applicants.
How to stop wasting attracting candidates you can’t afford or who will turn you down
How to identify the right package for the job. You need to get this right to attract and retain the candidate you want.
How to decide where to advertise
Should you use specialist job sites? It’s not always best to use “specialist” sites, sometimes you can waste a lot of money and get no candidates at all.
How to find out if candidates have the skills you need and are the kind of person who will fit in
You will discover how to design questions to check the behaviours and skills you are looking for. If you want to improve your interviewing skills, this is what you really need; questions that will get you information about the skills and behaviours of your candidates. This is one part of the process that does take a bit of time and effort, but the rewards really pay off.
Never waste time reviewing mountains of resumes and CVs again
How to assign questions to the application form, telephone interview and final interview. The Pain-Free Process does not just include one interview. It is a series of filters and where you put each question makes a big difference in the amount of work you end up doing.
How to make sure only qualified candidates go through to the final interview
Believe it or not, putting the extra step of a telephone interview into your process with actually REDUCE the amount of work you need to do.
How to create tasks for testing your candidates
Questions are great for filtering the wheat from the chaff, but tasks give you much more accurate information about what candidates can actually do. We have had candidates who were great in interviews but did fantastically well in the tasks and are now doing a stunning job. These are candidates many employers would have completely overlooked but are phenomenally valuable employees. Now you can find them too.
How do design role-plays
These are really useful for checking how your candidates will behave at work.
An example score sheet to download that you can modify to suit your own campaign
I know this sounds simple, but I guarantee this will save you much more time than you think.
Values: Why you need them, how to define the values you need and how to check your candidates have them
Find out how it will help you to get the right people and spot the wrong ones a mile off. You get easy ways to define what your values are and discover the candidates’ values.
118 example behaviours you can use
Make sure your candidates will fit in. You can use these in your advertisement and for checking your candidates. You’ll find this saves you masses of time and will get you better results too.
74 example questions for different skills and behaviours
Handling customers, Administrative skills, Customer Service Representatives, Difficult Customers, Sales, Travel, Handling Emails, Excel and Spreadsheets, Handling Money, Costs and Budgets, Bookkeeping, Records, Filing and Databases, Computing Skills, Technical Skills, Preparation, Planning and Organizing, Working with others, Leadership and Management, Setting goals, Performance Management, Running Meetings, Coordinating Others and Delegation, Taking Over a Department, Implementing Change or Improvements, Decision Making, Stock Management, Learning From Mistakes and Taking Responsibility and many more.
How to write a knock-out advertisement
Even if you hate writing advertisements and are really bad at it, you’ll be able to do it using the tools in Pain-Free Hiring. You’ve probably seen many bland boring advertisements. They don’t work, so you’ll get some really easy ways to make your ad’ stand out and attract the candidates you need.
Where to get the copy to go into your advertisement easily and quickly
You’ll be really surprised – and relieved - to find out that you can do this quickly and easily and it will still be way better than those of your competitors.
You will get examples of successful headlines we’ve used to make our advertisements stand out and attract great candidates.
How to reject unsuccessful candidates
You get a template email that you can use. It makes the job quick and easy but is also nice to the unsuccessful candidates, leaving a good impression of your company.
Why you don't need to wait to interview several candidates
Most people make this elementary mistake – it’s a great way to lose good candidates and delay everything.
How to get your new employee off to a flying start
The process isn’t over till your new employee is doing a great job. Find out what to do when your new employee starts to get them off to a great start and make sure they are successful
What to do if there are any problems with your new employee
These can usually be sorted out quickly if you know what to do. You get simple, easy, straightforward tools that work to deal with any problems.
What you should really be looking for in your candidates
Many business owners haven’t thought through what they really need. It’s astonishing, but most business owners don’t know this and don't know how to do it.
Still wondering if this resource is for you?
If you are a business owner looking to get an edge over your competitors...then YES.
If you are a traditional business owner looking to get up-to-speed on the latest and best way to hire the best people then…. YES.
If you are a start-up founder looking for strategies to grow your company without making serious hiring mistakes...then YES.
If you an entrepreneur and need to start hiring people to work with you..then YES.
If you have made errors in hiring in the past and want to avoid them in the future then YES
If you are not looking to grow your business or are just too busy to find out how to hire effectively then NO, but you probably should get someone else to do this get us to do your hiring for you.
If you don’t even have time to check the mail and sign the checks...then NO! (But you should have someone on your team go through it, because you really need help!)
How to Get Started
Pain-Free Hiring access is $197 per month or $597 for a year’s subscription. If you try it and it’s not for you, we will give you a full refund within the first 30 days of joining.
However, after that, there are no refunds on subscriptions.
But, you can cancel any time (for any reason).
This is not really for everyone. And many one person businesses just looking to take on a part time PA to do a few odd jobs don't qualify.
For example... Pain-Free Hiring is not for people who never implement anything or get anything done (while complaining about having no one to help them)...
Or those who don’t want to spend money on improving things (in that case probably just go to Fiverr or similar)...
Or people who want something for nothing and who think there are tricks they can use in their advertisements and interviews that will get them a perfect employee all ready to go next week.
If that's you, then this is not for you and I wish you luck with whatever you are doing, we can’t help you.
There’s no pressure to stay a member, just let us know if you want to leave. Our core of small business owners will continue to find great new people and grow their businesses whether you stay or quit. In fact, if you're not prepared to use the tools and implement what you learn... then should not subscribe. This is for serious business owners only.
Now it's time to choose if you want in or not.
You will get immediate access to the Pain-Free Hiring site and the content.
Frequently Asked Questions
Q: What kind of support do I get?
A: You will get support in every step of the process.
- You can ask us questions through our private members-only Facebook group
- You can join our monthly webmeets (which are recorded in case you miss them)
- You can contact us directly about any issue at all that you are having hiring your new employee.
Q: How is this different from just doing it myself like I always have?
A: There are three big differences…
#1 You will have the benefit of a process that we have spent 20 years honing and we know works. And the experience of our many years of experience and learning.
#2 You get all our material and templates to use so you don’t have to start from scratch or use old material that doesn't work very well.
#3 You have access to us and all our experts if you do have any problems.
Q: I know that hiring the right people will change my business but I'm
too busy to implement this system by myself, what should I do?
A: In that case the "Done For You" service would probably suit you better where we do it for you. You can book a time to talk to use about it here.
Q: Are the group coaching sessions live?
A: Yes, they are, but we understand that you may be in a different part of the globe; so finding a time that works for everyone would be impossible. That’s why the material is on line for when you need it. We will be recording the coaching sessions so you will still be able to listen in. Also, if you can’t make it and have a question, you can send that in and we’ll answer it on the session.
Q: What about the material itself? How is the content in the Pain-Free Hiring site different than the content in other free sites, like some of the job sites?
A: They don’t give the information we do or the examples we do. We certainly reference other sites that have useful information, especially in our research module, however no other site goes through how to create your person specification and how to test for all your criteria in the way that we do.
Q: Who will be running the live group coaching?
A: Many of the session will be run by Nancy Slessenger who developed the process, however, there will also be access to other experts for specific areas. At Vinehouse we have experts to carry out each step of the process for our clients. Nancy has deliberately hired people who are more skilled than she is in the individual steps, so you’ll have access to those to.
To your hiring success,
There is a totally different way to do hiring. The cool thing about it is it takes way less effort and gets you better results. Transform the way you see hiring for your team now.